![]() ![]() With the imminent rollout of another cloud application, SuccessFactors, a 360 degree employee performance software solution, Alvarez was looking for a centralized user management, authentication and SSO solution for all of WhitePages’ cloud applications that could be integrated into their existing Active Directory configuration and not require internal resources to develop, implement and support. We would rather use that precious resource to keep our fast growth rate on track.” Extend active directory integration without customization or maintenance With only a three-person IT staff, spending that much effort on SSO integration was not a good use of our time. We were spending a tremendous amount of time integrating applications - and they didn’t always work. “It was always a pain to integrate with each vendor independently since each one supports SSO a little bit differently. “We had been down that road a couple of times trying to do SSO integrations with other software vendors,” stated Alvarez. But the WhitePages IT team was not looking forward to a lengthy SSO integration project. The company lacked a single sign-on solution for their multiple cloud applications, forcing employees to remember multiple URLs, usernames and passwords, decreasing the adoption rate and more robust utilization. Going forward, we wanted to have authentication and SSO in place, to ease the integration and accelerate user adoption.” Deploy a single sign-on solution for multiple cloud apps “Traditionally, launching new applications has been met with a lot of friction from our users. The Senior Director of IT Operations was looking for a centralized user management and SSO solution to support the company’s thirteen cloud applications for their 130 corporate employees.Īs new applications rolled out, their employees were slow to adopt them, delaying the company’s cloud ROI, lowering user productivity, and increasing the cost to support and maintain these applications going forward. The Situation Increase user adoption of SaaS applications WhitePages accelerates cloud application adoption and user on-boarding by integrating SSO, access control and user management with Okta. ![]()
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